Trust & Safety

Trust & Safety

As the UK's dedicated platform for transgender dating, your safety is our top priority. We combine advanced AI technology with real human moderation to proactively protect our community at every stage. Unlike many platforms that only react after problems occur, we actively screen content as it's uploaded, monitor behaviour in real time, and give you powerful tools to stay in control — including how and when you share details about your gender identity. From our unique user rating system to identity verification and instant blocking, everything we build is designed to help you date with confidence and peace of mind.

ID & video verification AI + human moderation Full privacy control 24/7 human support

Identity & Verification

Confirm who's real for safer transgender dating, without exposing personal documents or being forced to disclose more than you're comfortable with.

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ID Verification (Blue Tick)

Optional government ID verification with visible badge.

Why it matters

Confirms users are genuine and reduces catfishing risk.

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Video Verification

Live video check with moderators to confirm identity without documents.

Why it matters

Provides authenticity without sharing sensitive ID.

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Age Assurance

AI age estimation with additional checks where required.

Why it matters

Prevents underage access and protects vulnerable users.

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Privacy & Control

You decide what's shared, with whom, and when — including how and when you talk about your gender identity.

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Safe Usernames

Your real name and email are never shown publicly.

Why it matters

Prevents stalking, unwanted contact, and being traced on social media.

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Location Privacy

Shows only your nearest town or city, never your exact address or live location.

Why it matters

Keeps your home and real-world location private.

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Instant Blocking

Block any user immediately so they can no longer contact or see you.

Why it matters

Puts you fully in control of who can interact with you.

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Easy Reporting Tools

Report users or content quickly from within the platform.

Why it matters

Allows rapid action against abuse or inappropriate behaviour.

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Community Trust

How our transgender dating community keeps itself accountable, together.

User Rating System

Every user has a reputation score based on behaviour and feedback.

Why it matters

Helps you quickly judge who is trustworthy before engaging.

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One-Click Feedback

Instantly upvote or downvote interactions with a single click.

Why it matters

Encourages respectful behaviour and flags bad experiences early.

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Off-Platform Contact Alerts

Detects attempts to move conversations to external apps like WhatsApp.

Why it matters

Warns you about common scam tactics.

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Active Protection

AI and human moderators working to keep transphobic abuse and harmful content from ever reaching you.

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Behaviour Monitoring (AI)

Automatically detects unusual or suspicious activity patterns.

Why it matters

Identifies scammers, bots, or harmful users early.

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Proactive Content Moderation

All images, videos, and text are screened on upload using AI and human review.

Why it matters

Stops harmful or inappropriate content before it reaches users.

Swift Takedown Policy

Rapid response to requests to remove unauthorised or harmful content.

Why it matters

Minimises exposure and protects your privacy and rights.

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Explicit Image Protection

Potentially sensitive images are blurred with a warning before viewing.

Why it matters

Prevents unwanted exposure to explicit content.

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Support & Standards

We're here when you need us — and committed to industry best practice for safe, inclusive transgender dating.

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24/7 Human Support

Real support team available via chat, phone, and messaging.

Why it matters

Ensures fast help when you need it most.

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Safe Dating Guidance

Helpful tips and reminders built into the platform.

Why it matters

Supports safer decisions both online and when meeting in person.

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Secure Infrastructure

Hosted on PCI-compliant cloud infrastructure with full SSL encryption (e.g. Microsoft Azure).

Why it matters

Keeps your personal data, messages, and payments safe.

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Industry Safety Standards

Aligned with best practices through our involvement with the Online Dating and Discovery Association.

Why it matters

Ensures we follow and help shape global safety standards.

Questions or Concerns?

Our support team is here 24/7. Reach out any time.

Contact Support